13 Food Service Workers Share Stories About the Dumbest Things Customers Ask For
There are definitely dumb questions and dumb requests. Just ask anyone who has ever worked in a customer facing job, and they’ll have stories to tell you about the ridiculous requests and questions they get from customers.
One industry where the dumb questions and requests really seem to happen a lot is the food service industry. From GrubHub delivery drivers to bartenders, everyone seems to have stories to share.
Scroll down for 13 stories from food service workers that are so ridiculous they’re almost hard to believe. In some cases, the workers share actual screenshots of texts with the customers proving some people really do make requests that are this dumb.
The Latte Got Cold
(2/2) she then complained to him that the night before she had purchased a HOT latte because she was planning on drinking it early the next morning.. then in the morning she goes to drink it and it’s COLD. She was dead serious about getting it remade. I hate people.
— 𝙼𝚎𝚕𝚒𝚜𝚜𝚊 𝙻𝚞𝚗𝚊 (@Moonpie_Luna) July 15, 2020
Also another customer asked for a latte with no espresso so I told them you just want steamed milk? And she said no a latte with no espresso. So I gave her steamed milk and then she complained that it tasted like milk. Like????
— 👻SpookyDookie💩 (@lucipurrrrr666) July 15, 2020
fast forward to about 20 mins later shes gotten her food and had time to sit and eat. she comes back up to the counter with msybe a quarter of this burger left”I’m allergic to onions why are there onions on this are you TRYING TO KILL ME??” I explain that she specifically asked+
— 🍭Bowie (they/xe)🍭#quinny2020 (@yrbunnyjf) July 15, 2020
What Kind of Sandwich?
And he says “all of them” like no sir do you know how much extra I would have to charge you for that? People find it very hard to grasp that subway has an actual menu and you can’t just pick any amount of meats. Also vegetables. They constantly just say they want everything. NO
— Mary 🎵📖🖊 (@yikesmary) July 15, 2020
Omg this lady lost her dang marbles chewing me out. She could not fathom that mocha could mean chocolate and coffee. So, we said “okay, a chocolate latte coming right up.” I made her a regular mocha. She took a sip and went “SEE?!! Was that so hard?! God..” Karen’s are a plague.
— Sandwich Menu (@DietSoDuhx) July 15, 2020
literally saw a ticket print out of the machine that read, “grilled cheese” with the modifier “no cheese” and i wish i could have quit on the spot.
— ash (@suonoita) July 15, 2020
No Cheese Please
Just delivered Grubhub to this customer, and now I see why Coronavirus is kicking our ass pic.twitter.com/sPZTNIyteG
— decent pigeon (@decentbirthday) July 14, 2020
The Answer Is in the Name
I worked at Arby’s for a few years and I wanted to die every time I heard “What kind of cheese comes on the ‘Beef n’ Cheddar’?”I used to think those Critical Thinking exercises in school were dumb… BUT APPARENTLY PEOPLE NEED THEM!
— Arawn Nox 🔞 (@ArawnNox) July 15, 2020
It’s Just Orange Juice
When I was a server I was taking a table’s drink order and a girl ordered a virgin screwdriver. I laughed and said, “Oh, you want orange juice” thinking she was joking.She was not joking. She couldn’t get it and was rude and insistent. So I put it in and she got a $7.95 OJ
— Matthew J. Kuiken (@Juris_Sequoia) July 15, 2020
Too Much Water
When I was a server, we had a dreaded customer we called the “Diet Pepsi” lady. She’d order it with extra ice, take a few sips, wildly wave her hands at you to come back, push the half-drunk glass at you and say “Get me another one, this is too watered down”.
— Liz LaPoint 👩🏼💻 (@liz_lapoint) July 15, 2020
It Should Have Been Obvious
So this lady comes in to order a house salad.She’s like what’s on it?? I explain cheese , tomato and onion…. She’s like that’s it? I don’t want it. I go serve a table next to her a salad and she stops me at the table and say ” I asked you what was on it, you didn’t say lettuce” pic.twitter.com/yiTCe5QsSk
— 🌙 Genkai.🌙 (@rileys_mutha) July 15, 2020
How Many Times Do You Need to Say “Welcome”?
Had a coworker get yelled at and called all kinds of names, woman was demanding to have her fired, because my co-worker said “good morning, welcome in” when she entered, then when the woman walked the 3 steps to the counter, my coworker didn’t re-greet her.
— ︽✵︽ socially distant kirsten (@carolxdanvers) July 16, 2020
At the Drive Thru
People used to yell at me when I worked drive thru at wendy’s when I would punch in hamburger instead of cheese burger no cheese. Same story when they ordered the deluxe plain (the only thing that makes deluxe different is the added toppings)Like alright waste your money then.
— Ross is trans™ (@queer_hellenic) July 15, 2020